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Refunds & Exchanges 

ClothChapel refunds your money or exchange the item for another one if your package is received back to us in Unused condition. 

Using Paypal your refunds are guaranteed.


Mentions

The Returned Postage costs will not be refundable!

The Custom Ordered products will be exchanged just in exceptional cases. Thank you for understanding. 

 

Cancelling a purchase

You have the right to Cancel an order within a 14 day timeframe without any further explication.

The cancellation period will start at the moment when you received a product, rather than at the time of purchasing.

In all other outstanding issues the guideline is the E-commerce directives of the European-Commission.

http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=COM:2011:0942:FIN:EN:PDF


Hope The ClothChapel Policy helped you to take safe and comfortable shopping decisions.

Thank you for looking around.


Wear love,

ClothChapel