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I will refund your money or exchange the item for another one if your package is received back to me in good condition.


The RETURNED POSTAGE costs will not be refundable!

Returned products must be sent back in UNUSED and UNDAMAGED condition!

You have the right to CANCEL an order within a 14 day timeframe without any further explication.

The cancellation period will start at the moment when you received a product, rather than at the time of purchasing.

In all other outstanding issues the guideline is the E-commerce directives of the European -Commission.

P.S.: I hope my POLICY help your faster and comfortable shopping decisions

Thank you for looking around in my ecosmart shop.

Csilla Albert
owner of ClothChapel shop