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MY SHOP POLICIES

QUALITY

Every product is made by me. Each of them has very UNIQUE DESIGN. I work hundred hours for their quality.


PHOTO

I do my best for right and clear photos.

Please, feel free to ask me for extra details or pictures before you order.


SHIPPING

Hungarian Postal service with REGISTERED Priority Mail Worldwide.

I send my items FREE shipping, but some countries may charge custom fees.


Please, provide an accurate SHIPPING ADDRESS during the checkout.


TIME

The shipping  takes aprox. 14 working day to Europe and aprox. 25 day to US or overseas.


PACKAGING

I do my best during packaging for safe shipping. I send the items in bubble wrap to ensure they arrival to you in perfect condition.

Due to the registered nr. (Tracking nr.) of packages, I am able to FOLLOW the path of each item.


In case if you have any other special request referring of postal service, I do my best to find the safest delivery method.



NON- DELIVERY items


Despite I am not responsible for occured damages during the postal transit or delivery, I’ll do my best to find the perfect solution for your satisfied shopping.


You have the right to CANCEL an order within a 14 day timeframe without any further explication.


The cancellation period will start at the moment when you received a product, rather than at the time of purchasing.


In all other outstanding issues the guideline is the E-commerce directives of the European -Commission.


P.S.: I hope my POLICY helps your comfortable shopping decisions


Thank you for looking around in my ecosamrt shop.


Csilla Albert
owner of ClothChapel shop